“Having access to a 24-hour guest services team sure made a huge difference for us ——  At 4:00 a.m. we were awakened by the sound of running water coming from the laundry room.  After investigating, we found the water line attached to the washer had ruptured, so I quickly turned off the water source.  A call to Prestige Accommodation’s 24 hour service team had a plumbing technician and a clean up crew at our home by 6:00 a.m.  I couldn’t have asked for anything more”.